HILTI DELIVERY SERVICES

Fast, reliable delivery to your jobsite and office - wherever you need it.

If you need it, we’ll supply it. No matter how simple or complex the order, our worldwide distribution network will make sure your order goes where it needs to go.

STANDARD, EXPRESS AND PICK-UP DELIVERY

Standard Delivery (Klang Valley)

  • Order before 4:30pm via our Customer Service or www.retroautok.com
  • Next working day delivery within Klang Valley
  • Delivery weight below 500kg
  • Exclude delivery to highlands and islands
  • Exclude bulky items such as wire saw, 6 meter channels, etc.
  • Delivery from Monday to Friday
  • Delivery by 6:00pm????

Delivery charge:

Standard Provincial Delivery (out of Klang Valley)

  • Provincial delivery zones include outstation, outskirt areas and East Malaysia
  • Order before 11:30am via our Customer Service or www.retroautok.com
  • 2-3 working days delivery for outstation and outskirt area
  • 14 working days delivery for East Malaysia
  • Delivery weight below 500kg within peninsular Malaysia
  • Air freight for delivery below 15kg to East Malaysia**
  • Exclude delivery to highlands and islands
  • Exclude bulky items such as wire saw, 6 meter channels, etc.
  • Delivery from Monday to Friday
  • Delivery by 6:00pm

Delivery charge:

  • RM 40 for all orders via Customer Service
  • RM 20 for orders over RM 1,500 via?www.retroautok.com, otherwise RM 40 per order
  • FREE standard provincial delivery if subscribe to Hilti SMART standard

* Delivery charge may vary for? bulky, HAC products and for delivery to RAPID Pengerang, highlands and islands. Standard delivery = delivery order weight < 500 kg within peninsular Malaysia; air freight < 15 kg for East Malaysia
** Excluding dangerous goods and chemical item

Express Same Day Delivery

  • Order before 11:30am via our Customer Service
  • Same day delivery within Klang Valley
  • Delivery from Monday to Friday
  • Delivery by 6:00pm

Delivery charge:

  • RM 60 for all orders via our Customer Service

Click And Collect

  • Place your order on www.retroautok.com
  • Step 1: Select your products
  • Step 2: Select your nearest Hilti Store for pick up and check stock availability
  • Step 3: Pick up your products during store opening hours

Delivery charge:

Ship To Pick-up Location

You don’t want to wait for your order to come to your delivery address? We have an alternative for you! Collect your order on the next day in one of the pick-up station of our partner J&T Express.
?
  • More than 100 pick-up locations across the country
  • Next day collection from Monday to Sunday
  • Order before 14:00pm via our Customer Service or www.retroautok.com

Delivery charge:

More information

Repair Pick-up & Delivery

  • Book your repair before 4:30pm via our Customer Service
  • Next working day pick-up in Klang Valley
  • 3 days delivery of repaired tool for Klang Valley and 5 days for outstation
  • Delivery from Monday to Friday
  • Delivery by 6:00pm

Delivery charge:

  • FREE pick-up
  • FREE delivery if within warranty or agreed on Hilti Tool Service pre-approval letter, otherwise RM 20 per tool for delivery, capped at RM 100
  • Not included for Hilti SMART standard subscription